Contacts
How to Reach Us
The Dialogue Exchange team can be reached by email at contact@thedialoguexchange.com. This is the only channel we use for correspondence, so please do not look for us elsewhere — email is the fastest and most reliable way to get in touch with the editors of this Canadian betting apps review site.
What You Can Write About
We welcome messages on any of the following topics:
- Questions about our content — how we test and rank betting apps, why a particular operator appears (or does not appear) in our reviews, or how our ratings are calculated.
- Corrections — if you spot outdated information, an inaccurate bonus figure, or any factual error in one of our reviews, we appreciate you flagging it so we can verify and fix it.
- Feedback — suggestions on what we could cover next, features you would like to see compared, or general impressions of the site.
- Partnership requests — advertising, sponsored content, or other commercial proposals. Please include details of your offer so we can evaluate it properly.
Response Time
We read every message we receive, but as a small editorial team we cannot always answer immediately. We usually reply within a few business days. If your message requires us to verify information with an operator or re-test an app, it may take a little longer — we will let you know if that is the case.
Questions About Your Casino Account
Please note: The Dialogue Exchange is an independent review and information website. We are not a gambling operator, and we do not run, manage, or have access to any casino or sportsbook accounts. If you have questions about deposits, withdrawals, bonus terms, account verification, frozen accounts, or any other matter related to your player account, please contact the casino's or betting app's own customer support directly. Only the operator can access your account and resolve these issues.
Need Help With Gambling?
If gambling has stopped being entertainment and is causing you stress, financial difficulty, or harm to your relationships, free and confidential help is available across Canada. ConnexOntario provides support, information, and referrals for problem gambling in Ontario and nationwide, available 24/7 by phone at 1-866-531-2600 or online at connexontario.ca. Most provinces also operate their own problem gambling helplines — reaching out is free, anonymous, and a sign of strength, not weakness.